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Increased disk latency on Tampa1

INC-000019 - Minor

Identified Sep 21, 2026 9:15 AM EDT

Identified Sep 22, 2026 9:17 PM EDT

We're aware of issues with disk latency, and slow IOPS.
We've identified the cause and are currently working on a solution

For temporary remediation please open a ticket and we can improve your disk latency.

Identified Sep 24, 2026 11:37 AM EDT

A solution has been identified with an estimated resolution of Saturday 8:00 PM EST

Identified Sep 25, 2026 11:43 PM EDT

We're continuing to work on this issue, and are currently seeing an improvement on disk performance.
Incident has been downgraded to minor. We're continuing to improve performance